1. Towing Assistance: When towing is
necessary, the covered vehicle will be towed to the nearest service facility or to any location required by
the covered customer.
2. Flat Tire Assistance: Service consists
of the replacement of a flat tire with the vehicle’s spare tire. Towing assistance will be provided if
needed.
3. Oil, Fluid, and Water Delivery Service: An
emergency supply of oil, fluid and water will be delivered to any covered customer in immediate need. The
customer must pay for costs of the fluids if there is one.
4. Fuel Delivery Service: An emergency
supply of fuel will be delivered to any covered customer in immediate need. The customer must pay for
the costs of the fluids if there is one.
5. Lock-Out Assistance: Assistance will
be provided in gaining entry to a covered vehicle if the keys are lost or locked inside.
6. Battery Assistance: Battery assistance
(jump-start) will be provided to any covered customer in immediate need.
7. Collision Assistance: If a customer is
involved in a collision in their covered vehicle, towing assistance will be provided when needed to
direct the vehicle back to the issuing dealership if possible or to the nearest qualified repair
facility.
8. Drivers Valet: In the event a
customer’s vehicle is disabled and alternate transportation is needed, Road America will assist the
customer in obtaining a rental vehicle from a premier national rental car company. The customer will
take advantage of Road America’s preferred partner customer service and rental rate schedule from the
rental company.
9. Emergency Travel Expense Reimbursement:
Road America provides up to $225 in Emergency Travel Expenses if a breakdown covered by the Service
Contract occurs more than one hundred (100) miles from your residence and results in the vehicle being
kept overnight in the repair facility. Road America will reimburse you for the following expenses for
up to $75.00 per day for up to 3 days (with a total benefit per occurrence of $225.)
10. Ambulance Assistance: If the member
is involved in a vehicle accident and needs an ambulance, Road America will reimburse the member up to
fifty dollars ($50) to help defray the cost. The accident must be vehicle related, but is not restricted
to the member’s vehicle.
11. Legal Defense Reimbursement: Road
America provides up to $500 in reimbursement of legal expenses if you elect to defend yourself in court
against a conviction of a violation of a motor vehicle law.
12. Car Theft Reward: A $1,000 reward will
be paid for information leading to the arrest and conviction of anyone who steals a covered vehicle owned
by the member. Neither you, your family or law enforcement officers are eligible for the reward for
your own vehicle. Reward does not cover any loss due to vandalism or stolen contents.
13. Car Rental Discount Program: You can
enjoy and save with special rates when renting a vehicle from participating car rental companies.
14. Hotel Discount Program: You are eligible
to receive 10% - 30% discounts at over 10,000 participating properties throughout the United States and
Canada.
15. Road Hazard Tire Coverage: Road America
will reimburse you the cost to repair or, if non-repairable, the cost to replace a damaged tire on
your vehicle if damage is caused by a road hazard on a public roadway.
16. Driver PDQ: Having your vital medical
information online and in one place makes access quick and easy. With your authorization, an attending
physician or other caregiver can access your medical records in seconds.
